A: Yes, you can register for multiple events using the same account.
A: We accept credit cards and bank transfers. Payment details are provided during registration.
A: Yes, early bird rates are available up to 30 days before the event.
A: Full refund available 14 days before event, 50% refund up to 7 days before.
A: Submit a refund request through your account dashboard or contact support.
Solution: Clear browser cache or try different browser
Solution: Ensure file size < 5MB and format is supported
Solution: Check card details or try alternative payment method
Submit special dietary needs during registration
Contact us in advance for accessibility arrangements
Translation services available upon request
Your tracking number format: ABC-123456
A: Photos within 48 hours, videos within 5 business days
A: Media remains available for 6 months after the event
A: Yes, with proper attribution and within usage guidelines
A: Photos: JPG, PNG; Videos: MP4; Documents: PDF
A: No limit for registered participants
A: We recommend booking at least 4 weeks before your event.
A: Yes, modifications can be made up to 7 days before the service date.
A: We accept credit cards, bank transfers, and corporate purchase orders.
Solution: Check alternative dates or contact support for options
Solution: Check spam folder or contact billing department
Solution: Contact customer service within modification window
A: Include your name, reference number (if applicable), and detailed description of your inquiry.
A: General inquiries: 1-2 business days; Urgent matters: 2-4 hours
A: Yes, you can book a support call through our scheduling system.
Virtual learning sessions that you can attend from anywhere
In-person training sessions with hands-on experience
Personal consultation with medical specialists
Follow these steps:
For online workshops: Sessions are recorded and available for 30 days
For live workshops: Contact the instructor for makeup options
Refund policies vary by workshop type:
A: Click the "Sign Up" button in the top right corner and follow the registration process.
A: Yes, you can update your profile details from your account dashboard.
A: Use the "Forgot Password" link on the login page to reset your password.
A: We accept credit cards, bank transfers, and PayPal payments.
A: Refunds are available up to 14 days before the event date, subject to terms.
A: Invoices are automatically generated and sent to your email after payment.
A: We support the latest versions of Chrome, Firefox, Safari, and Edge.
A: Instructions vary by browser - check our technical guide for detailed steps.
A: Try clearing your cache, using a different browser, or checking your internet connection.
Find answers to common questions about our services